Computer Maintenance

Computer Maintenance

June 22, 2016 Kyle Weekley
Computer Maintenance

Computer Repair in Greensboro, NC

We proactively maintain your devices to keep them running longer. When a device does break, we repair it quickly and efficiently.

A computer is like a vehicle or your body, it needs taken care of. It must stay updated and protected from viruses and malware. If you don’t proactively take care of your computer, you will surely have issues down the road. Here at Noctem, we are dedicated to keeping your systems running for as long as possible. Longevity is important when purchasing and using expensive machines. We can monitor your system from our office, keeping it updated and secure. Gain peace of mind in your business by working with Noctem to keep your technology working and secure 24/7.

Remote Computer Maintenance

If we provide your business with remote management and maintenance, we can fix your system from our office. By using our remote agent, we can prevent and fix issues in your system. This will save you from having to call a technician to fix your system on site. We offer computer repair in Greensboro and surrounding areas but we can also service your machines at any location from anywhere.

On-Site Computer Maintenance

We realize that some issues can’t be fixed remotely. In this situation, we will send a skilled technician to your business to service your system. The technician will do everything they can to fix your problem so it won’t arise later. You can trust us to keep your machines up and running and service them when a problem arises. In the event of a disaster, we will be there to support you and your business machines.

We Have Experience With..

  • Data Recovery & Hard Drive Replacement

    We can recover data from a dying hard drive and replace it to get your computer up and running again.

  • Screen Replacement

    Is the screen broken on your device? We can order the correct replacement and get it working in no time.

  • Malware & Virus Removal

    Caught malware or viruses? We can effectively remove this software and restore your computer to its former glory.

  • Printer & Scanner Configuration

    Printers and scanners can be a pain. We know the common issues with these and we can help solve them for you.

  • Operating System Errors

    We can diagnose and solve Windows 7, Windows 10, and Mac operating system errors to get you up and running again.

  • & Much More

    Our experience doesn’t stop there. We can fix just about any computer issue so you can get back to work.

Kyle WeekleyComputer Maintenance
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Website Services

Website Services

June 22, 2016 Kyle Weekley

We build websites that get you found.

Our child company, Noctem Media provides clients with high quality, modern website services powered by WordPress. In this day and age, it is very important that your business be online and we are here to help you achieve that.

Nearly 60% of small businesses don’t currently have a website. We don’t want you to fall into this category. We build websites that urge potential customers to contact you. Your website shouldn’t be a brochure, it should be a sales tool and that’s what we provide our clients.

Find Out More!
website services

Here’s a small sample of our work..

Why should you work with Noctem Media?

  • Reliable Hosting

    Finding the right web host for your project can be difficult considering the wide range of options in the market. Noctem Media will analyze your project and find the perfect hosting solution for your website.

  • 100% Mobile Friendly

    Over half of all web traffic came from mobile devices in 2018. Noctem Media takes this into consideration when building your website to ensure your customers can view your website from any device.

  • Lightning Fast Load Times

    User experience is at the core of what we do at Noctem Media. To ensure that you receive the most calls or sales from your website, we provide the best possible experience for your users.

  • More Traffic = More Money

    Your website should be your best salesperson. We build your website with the latest SEO techniques to ensure that more people show up on your website. More traffic means more phone calls and sales!

  • Secure, online and backed up

    Protect your investment and your customers. With our management package, we ensure your website is secure and online at all times. We also run regular backups in case something goes wrong.

  • Content Management for a Busy Schedule

    Don’t have time to keep your website updated with the latest information? We’ve got you covered. We can update your website for you to keep your users engaged while you focus on what you do best… running your business.

Schedule a Free Consultation!

Get Started Now!
Kyle WeekleyWebsite Services
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File Sharing & Backups

File Sharing & Backups

June 22, 2016 Kyle Weekley

File Sharing and Backups

Every team needs a solution for sharing files and collaborating on work. Noctem Solution has two different answers to this problem. We will work with you to figure out the best solution for your team so you can share the data you need to share and work more efficiently. Our solutions also ensure that your data is backed up, secure in the cloud, and always accessible from anywhere.

Benefits:

Your data. Anywhere.

With our file sharing and backup solutions, you can access your data from any device at any location with you login information. No more flash keys or trips back to the office to get data from your work computer. Your data goes with you.

Easy Disaster Recovery

No more relying on mechanical hard drives that will eventually fail. Store all of your important data in the cloud and quickly recover it in the event of a disaster. When you work with Noctem, your data is always safe and easily recoverable.

Increase team efficiency.

Our solutions make team file sharing a breeze. With features like team drives, personal drives, office integration and more, we simplify the file sharing and team collaboration process so you can focus on efficiency and productivity. Work smarter with Noctem.

We grow with you.

As your teams and business grow, our solutions grow with you. With our file sharing solutions, we can easily add users, provide them with the files they need, and get them integrated quickly. Finally, a file-sharing system that scales with you.

Interested in an all-in-one IT solution that includes file sharing and backups? Look no further.

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Kyle WeekleyFile Sharing & Backups
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Business Phone

Business Phone

June 22, 2016 Kyle Weekley

VOIP Phone Services

The better phone solution.
Business phone services in Greensboro, NC.

Top of the line VOIP phone service for your business, where all of our support and servers in the data center, are located locally in Greensboro, NC. This is the future of business phone systems and it’s delivered with flat rate, no surprise pricing.

check out the video for more information

VOIP Phone Features

  • Welcomes callers and guides them to the appropriate employee or department.
  • Create your own greeting or use a professional voice talent.
  • Upload your voice prompts through your Internet Control Panel.
  • Custom Time of Day and Day of the Month Greeting lets callers know when you’re out of the office.
  • View current calling number, connected party number and call history.
  • When using a toll-free number, every call is captured, even from blocked numbers.
  • Name/Address Capture (optional).
  • Capture the name and address of calls into your system.
  • Over 99% accuracy rate.
  • Never miss a call again!
  • If you’re not available at the office, calls can be forwarded to your cell phone or home phone.
  • Each mailbox can be programmed with as many numbers as needed.
  • Being available to your customers can mean the difference between getting the sale or not.
  • While on a connected call, you can transfer your customer to another extension.

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  • Allows Selective Ringing: Random, All-At-Once, Sequential, Round Robin and more.
  • Access messages through your Internet Control Panel.
  • Differentiate between business and personal calls.
  • Choose caller mailbox number, caller name, mailbox name, caller ID or a combination of these to be announced.
  • You decide whether to take call or route it to voicemail.
  • A directory listing of extensions makes it easy for your callers to reach the right mailbox.
  • Create a Dial by Name directory through Web Portal.
  • Callers enter part of a name to reach party.
  • Project a new level of professionalism.
  • Your customer will hear relaxing music.
  • Customize your hold music with informational recordings or your choice of music.
  • Voice and fax messages delivered to your inbox.
  • Check messages from anywhere in the world.
  • You can choose how you want to be notified of new messages: call-back, page or email.
  • Control settings and numbers.
  • Check voice and fax mail from any computer.
  • Select a date range; find out how many calls you received.
  • Show all of the calls to your system in real time.
  • Don’t risk losing any of your callers to voicemail.
  • Callers stay in queue until the next representative is available.
  • We can even announce to the caller where they are in queue.
  • Use one number for your voice and fax messages.
  • Check all your voice and fax messages from one location.
  • Send any document on your computer to any fax machine.
  • Automatically associates a physical address with the calling party’s telephone number.

  • Save Money

    Switching to our system will save your company money instantly. In many cases, we have been able to save our customers over 50% compared to their current telephone services. Our business phone services in Greensboro will improve your phone system and save you money simultaneously.

  • Business Phone Services in Greensboro

    Noctem, and our partners, are based in Greensboro and provide local service to Greensboro, Winston Salem, and High Point, and the rest of the state. Have an issue with your phone system? Receive technical support from local support agents and technicians. Our business phone services in Greensboro, NC will bring you piece of mind with common sense and affordable solutions.

  • Reliable, HD Service

    Our phone partners have been providing reliable, HD phone service since 2005. You never have to worry about downtime or support.

  • Keep Your Existing Phone Number

    Don’t want to go through the hassle of changing your phone number? Keep your existing phone number and continue business as usual.

  • Keep or Replace Your Phones

    When you switch to us, we can replace all of your current phones with cutting edge, but affordable phones, or keep using the IP phones you have now. Up to you.

Flat Rate Pricing

$20/mo, per device, period.

Benefits of VOIP Phone

Our flexible service plans allow you to grow your business by changing or upgrading your features at any time without penalties or fees, and our no-contract policy allows you to try our solutions risk free.

  • Never a contract or long-term commitment
  • Never a charge for Moves, Adds or Changes. You can do this yourself with our management interface or call us and we will do it for you.
  • You’ll benefit from the features available from a large telecommunications organization and still enjoy the friendly and reliable support of a neighborhood business.

Other monthly charges may include:

  • E-911 Service / Tax (Required for all US based devices) $1.50/month per location
  • Additional Direct Dial Numbers $1.25/per month
  • Toll-Free Numbers $2/per month.
  • 20 Member Conference Bridge with a dedicated telephone Number and never a charge per minute
  • Outbound International Calling based on country can be as low as 2 cents per minute.
  • Inbound International numbers available from more than 60 different countries. Pricing varies.

Ready to Upgrade Your System?

Our business phone services in Greensboro will save you money and give you a significant upgrade. Lets get started.

Schedule a Consultation
Kyle WeekleyBusiness Phone
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Business Apps

Business Apps

June 22, 2016 Kyle Weekley

Business Applications

Noctem Solutions provides a suite of business applications that work perfectly for your business.

We find out your business’ needs and work with you to create a suite of business applications that keep your business operating smoothly. If your business is using Google Suite for business email, we can provide Office 365 applications on top of that.

  • Only Pay for What You Need

    We assist you in choosing the application license that fits your business best. You also no longer have to purchase an expensive volume license for Office. You can pay for a subscription per user and add or subtract licenses as you need to.

  • Access Your Apps Anywhere

    All of your applications, whether you are using G Suite or Office 365 are cloud based. Your applications will be available on any device on any network as long as you have your login information. Now you can work from anywhere with one subscription.

Interested in an all-in-one IT solution that includes your business apps? Look no further.

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Kyle WeekleyBusiness Apps
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Business Email

Business Email

March 16, 2016 CaitlX

Business Email

Noctem Solutions is the common sense, affordable business email provider.

Not all businesses are created equal and we know that. As your business email provider, we will assess your communication needs and figure out an email solution that is right for you. It is our business to make sure that you, your employees, and your clients all have a seamless line of communication. We provide hassle-free, user-friendly email solutions that keep your business in sync.

Benefits of Our Business Email Solutions

Control your communications.

Our business email solutions give you the power to quickly create new email accounts, audit users, suspend accounts, and more. We make sure you have the control you need to keep your business running smoothly and securely.

Service you can count on.

Business communication and continuity is extremely important, that is why we guarantee 99.999% up-time. Our solutions keep your business communicating and in sync 24 hours a day, 7 days a week, 365 days a year.

Your data is always safe.

Our solutions provide piece of mind. Your email is hosted in the cloud so you never have to worry about data loss. Keeping email in the cloud ensures that hardware failure won’t compromise your important emails and information.

Stay within your budget.

Our cloud-hosted business email solutions prevent the need to invest in costly equipment to run your email. For a reasonable price per user, you can have all the features of a traditional email server and more.

Interested in an all-in-one IT solution that includes your business email? Look no further.

Click To Cut IT Costs
CaitlXBusiness Email
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Network Management

Network Management

March 16, 2016 CaitlX

Network Management

Network services in Greensboro and surrounding areas. 

Guidance

Do you want to update your business network? We’ve got you covered. No matter the size of your project, Noctem can assist you. We guide you on purchasing equipment that meets your needs and stays within your budget. Customer service and support is the backbone of our business and we will apply that to your networking project.

Management

Once your network is setup, you can count on Noctem Solutions to maintain your network and keep your business up and running. We offer network services in Greensboro and surrounding areas to keep Triad businesses online. Find out why so many Triad businesses count on Noctem to keep their business running smoothly.

Ready for a better networking solution?

Get Started!
CaitlXNetwork Management
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Single Sign On

Single Sign On

March 16, 2016 CaitlX
single sign on appid

Single Sign On Solution

Intermedia AppID

What is it AppID Single Sign On?

  • As a cloud-based service, AppID is able to save your passwords and log-on user names. To ensure safety and security, AppID is a single sign-on user interface meaning although it saves numerous passwords it only takes one to sign into.
  • Have too many login and password combinations to remember? Let AppID remember for you!
  • AppID is compatible with over 1500+ web apps including Salesforce, Quickbooks, Netsuite, JIRA, Twitter, and more. When you purchase AppID, you have access to unlimited web apps.

How is it beneficial?

  • AppID helps fix insecure password practices by employee’s. When an employee has to remember several passwords to many different apps, they usually will end up using the same password. AppID will remember your passwords so you are free to use an sort of password for each web app.
  • If there comes a time when an employee leaves the company and has access to vitle information, the administrator of the company’s AppID can go in and delete all login access to any web app.
  • Employee productivity will increase when they do not have to search for login access.

Reliability

  • Intermedia AppID is a very reliable cloud based service. In the Intermedia service agreement, they guarantee 99.999% uptime which means 30 seconds or less of downtime a month.
  • If, by chance, AppID is giving you problems, you can contact Noctem Solutions or you can contact Intermedia. Intermedia has 24/7 expert technical support for all of their cloud services.

Compatible with 1,500+ web apps

Salesforce • Quickbooks • NetSuite • Twitter • JIRA • Includes unlimited number of web apps

Two-factor authentication

Extend 2FA to any web app • Methods include push notifications, passcodes, text messages or phone calls

One-click access to all web apps

Simplify and centralize access with a single portal.

single sign on appid
single sign on appid

Increase employee productivity

Eliminate the need for users to hunt for login URLs or remember multiple password.

24/7 expert support

Microsoft Certified technicians • 24/7 phone and chat • Typical hold times of 60 seconds or less

99.999% financially backed SLA

Our service level agreement guarantees less than 30 seconds of monthly unplanned downtime.

CaitlXSingle Sign On
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About The Noctem Tech Blog

This blog was created to give business owners and decision makers a resource for tech tips, performance fixes, managed services information and more.

We write about all different types of technology to keep you informed about everything going on in the tech world.

If there is anything you would like to see us write about, please email info@andreww83.sg-host.com.

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